WEB DESIGN FAQ
EMAIL RELATED FAQ

How long does it take to do one website?

There is no exact answer to this, as the time will vary based on the size and complexity of the project and how quickly the client respond to requests for feedback and approval on certain stages. I'd like to say anywhere between 3-4 weeks.

How do I pay you?

We accept cash, check and all major credit cards. (usually paid through PayPal)

Do I have to pay in full up-front?

We don’t need a full payment up-front. Most projects have 2-stages of payment installments: 50% - 50%. The first 50% is due upon project commencement as a deposit. The last 50% is due upon completion or at the 30 day mark. Example: Some clients like to wait on getting content to me and thus the website is stalled for a months, so this where I must take the final paypemt at the 30 day mark. This doesn't effect my working on the website. Soon as the content is submitted, i get to work and finish the website up.
How many design concepts and revisions are included in the quote
We provide one design concept at first, if that one is way off then we will produce another one. Revisions, tweaks and changes will be made based on the feedback we get from you. Note that design concepts are limited to two, but not the amount of revisions. Rather than producing lot of design concepts at once, we find that better work is resulted by making incremental changes focusing to one design at a time.

Will we need to have a meeting in connection with the website design?

In the majority of cases a meeting isn’t necessary and most of our websites are generally completed with contact via email and telephone only. We liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Once my website design is completed - do you provide any maintenance and support services?

You can purchase website maintenance at $75 per hour. We create a web log in the back end of your website that keeps track of your time as well as shows you what we did and how long it took us to do it. Here’s how it works: You would send us new pictures or text to add to your site. Let’s suppose that it takes us 10 minutes to complete those changes… that would leave you with 50 minutes to use at your leisure. That remaining time never expires and can be used whenever you require us to make the changes to your site. Click here to see website maintenance packages.

Customer care and support are available via telephone and emails for any concern related to your website (should you encounter any problems or wanting to add some features). If you need a specific maintenance assistance with your website, please contact us to schedule a call-meeting appointment discuss possible solutions.

I already have a website and I need it updated, can you help me?

Yes, we would be happy to update your existing website. Please contact us for more info.

Do you redesign existing websites?

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image.

 

 

 

 

 

 

 

 

 

 

 

 

 

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What We Do

We are a web design / marketing company Located in Orange County California. We specialize in small to medium business websites solutions.